Employment Opportunities

Thank you for your interest in INHS.

How to Apply

To apply for a position listed below, email a cover letter and resume to Johanna Anderson, Executive Director, at janderson@ithacanhs.org.

In the cover letter, please specifically address relevant experience and reasons for your interest in this particular position. For more information about INHS, visit www.IthacaNHS.org.

INHS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

INHS is a Tompkins County Living Wage Certified Employer.

Senior Property Manager

Purpose of Position

The Senior Property Manager is responsible for overseeing the Property Managers of each rental office/site.  It is the Senior Property Manager’s responsibility to guarantee that the properties run effectively and are in compliance with all laws, regulations, and funder/investor requirements. The Senior Property Manager works under the direct supervision of the Director of Property Management to ensure all property needs are met.

Duties & Responsibilities

Property Management

  • Oversee staff in the efficient management of their properties;
  • Oversee rental collection and delinquencies;
  • Oversee eviction proceedings, including court actions and interactions with attorneys and insurance liability claims;
  • Oversee and ensure department and property compliance with funding requirements, insurance liability claims, evictions and IRS Tax Credits;
  • Responsible for initial and ongoing training of staff;
  • Oversee purchasing and contract awards;
  • Facilitate all applicant appeals.

New Rental Project Development

  • Attend Discussions regarding new project site plan designs and unit layouts for feasibility and effectiveness;
  • Assist in developing operating budgets and staffing for new projects;
  • Assist in developing Property Management agreements and other administrative documents for new projects;
  • Work with the Strategic Communications Manager to develop and implement marketing plans;
  • Oversee and assist with initial lease-up of new projects ensuring full compliance with all funder requirements.

Financial/Asset Management

  • Along with other Directors and management staff, monitor monthly watch list numbers;
  • Assist with annual budget preparation;
  • Assist with preparation of capital plans for all properties;
  • Ensure compliance with required property insurance coverage.
  • Work with Director to monitor project income and spending to ensure all properties are performing financially to ensure positive cash flow.

Reporting

  • Generate monthly watch list numbers for Asset Management.
  • Submit financial reporting to investor and compliance agencies monthly and quarterly.
  • Oversee annual online reporting requirements for LIHTC properties.
  • Oversee regular property reporting requirements for Compliance with HUD and RD properties.

General Management

  • Cultivate and establish good working relationships with all city officials, outside vendors and service providers;
  • Coordinate with other agencies whenever necessary;
  • Provide information and training to staff regarding landlord/tenant rights and responsibilities, rental management, and available housing services;
  • Train property management staff on efficient, compliant day-to-day operations;
  • Work with Director and Compliance Manager on property management policy development.
  • Work with Maintenance Staff to ensure properties are well maintained and operating efficiently.
  • Attend Annual HUD Conference.

Supervision of Property Management Staff

  • Responsible for the overall performance of the property management office staff and the work they perform;
  • Prioritize and assign work among the staff;
  • Monitor staff performance;
  • Monitor staff training requirements. Train staff or send to required trainings;
  • Work with Administration to assist with coverage of the front desk whenever necessary;
  • Work with Director to set work goals and performance expectations and conduct annual performance evaluations.

Department Management

  • Coordinate work activities between their department and other departments whenever necessary;
  • Monitor and ensure that the department is compliant with funder regulations and corporation policy;
  • Coordinate and actively promote their staff’s active participation in organizational activities;
  • Assist with developing programs and strategies to improve the effectiveness of the department.
  • Participate in the development and monitoring of budgets;
  • Participate in policy development.
  • Participate in discussion relating to Asset Management and follow-up plans.

SUPERVISORY

Reports to: The Director of Property Management

Supervises: All Property Managers

Education & Experience

Associate’s or Bachelor’s degree and minimum five years’ experience in mid-large size portfolio property management and affordable housing required.  HUD experience required.                                                   

Experience developing and leading a team. Excellent communication and time-management skills as well as creative problem-solving expertise for fast-paced, deadline-driven projects. Strong written and oral communication skills. Ability to communicate effectively with varied social and economic groups, state program administrators, other service agencies in the community and in-house staff. Must pass a criminal background check.

Thorough knowledge of all state and federal policies, procedures and laws regarding property management and affordable housing.

Intermediate proficiency in Windows-based software, including MS Word and MS Excel.

Personal qualities of integrity, credibility, and a commitment to the INHS mission to revitalize neighborhoods and to assist low to moderate income people in obtaining quality housing on a long-term basis.

Preferred: Rural Housing experience.  Advanced proficiency in affordable housing software such as Yardi or Boston Post. Tax Credit Specialist (TCS) or Certified Occupancy Specialist (COS) certification or similar.

Travel

Travel around the service area, including out-of-county, will occur routinely. A valid driver’s license and access to transportation is required.

Home Repair Specialist

Purpose of Position

Home Repair Specialists are responsible for the day-to-day implementation of the Home Repair Program. The responsibilities include the evaluation of service requests, home surveys, materials cost estimating, preparation of required documents, and the execution of construction activities. Repairs may include carpentry, flooring work, minor plumbing and electrical repair, and other repairs as needed with a particular focus on health and safety concerns. General knowledge of building trades’ practices and codes, as well as good communication and organizational skills are essential.

Duties & Responsibilities

Small Home Repairs

  • Evaluate service requests. Assess whether the request meets the eligibility requirements under the guidelines of the program;
  • Inspect homes for health and safety, evaluate needs, create work scopes, develop cost estimates and create materials list required for repairs;
  • Perform required services needed to accomplish eligible repair requests;
  • Purchase materials and maintain records to clients can be billed;
  • Maintain tool and materials inventory. Keep shop and vehicle organized and clean;
  • Efficiently organize and perform repair work necessary;
  • Work on referrals from and coordination with other local service agencies;
  • Travel to and from job sites, carrying the necessary tools and materials;

Recordkeeping

  • Complete the forms required to track the hours and expenses related to each job;
  • Enter data into database and complete other tracking sheets;
  • Work with the Director of Construction Services on reporting, equipment procurement and budgetary monitoring as per funders’ requirements.

Other Repairs

  • Complete occasional repairs for clients receiving assistance through INHS’s home purchase programs;
  • Complete occasional repairs or other work needed to complete projects for INHS’s House Recycling or Community Housing Trust programs.

 

 

SUPERVISORY

Reports to: Director of Construction Services

Supervises: no other staff

Education & Experience

High school diploma or GED and a minimum of five years of professional experience in construction or home maintenance.

The ability to interact effectively with elderly and disabled clients, co-workers, other service providers, and building material suppliers; ability to manage confidential information; ability to work independently and efficiently schedule and manage the work load.

Ability to successfully perform a wide range of construction tasks, including but not limited to general carpentry; flooring, window and door replacement, minor electrical and minor plumbing repairs. Possess physical conditioning in line with the demands of the position. Must pass a criminal background check.

Novice or better proficiency in the basic use of Windows-based software. Preferred: Novice proficiency in MS Word and MS Excel.

Personal qualities of integrity, credibility, and a commitment to the INHS mission to revitalize neighborhoods and to assist low to moderate income people in obtaining quality housing on a long-term basis.

Travel

Travel around Tompkins County will occur routinely. A valid driver’s license is required. INHS provides work transportation and tools.

Leasing Assistant

Purpose of Position

The Leasing Assistant provides general support to the Property Manager. The Leasing Assistant helps with lease-up, certifications, apartment showings, property move-in and move-out inspections, gathering tenant information, and other general assistance to the Property Manager.

Duties & Responsibilities

Lease-up and Renewals

  • Contact applicants regarding application details to work our issues;
  • Show vacancies to applicants;
  • Aid Property Manager with review of applications, credit checks, landlord references, criminal background checks, and third party income verification;
  • Assist with marketing as needed;
  • Prepare, process, and sign leases and all related rental forms with tenants;
  • Process new resident files hard copy and digitally in Boston Post;
  • Conduct move in/out and Section 8 inspections;
  • Under direction of the Property Manager, maintain tenant files, rosters and rent rolls;
  • Take incoming calls for maintenance requests;
  • Receive tenant complaints, confirm information and agreements through correspondence, referring to appropriate individual for follow-up action;
  • Keep Property Manager apprised of all tenant issues.
  • Under direction of the Property Manager, process security deposit refunds.

Collections

  • Notify tenants of any payments due;
  • Assist with monthly delinquency notifications and reports;
  • Follow-up on delinquencies for current and former tenant referring complex or unusual case to Property Manager;
  • Aid Property Manager with eviction documents. Handle initial tenant eviction proceedings and necessary court procedures and filings;
  • Perform income judgment and small claim recordings at municipal court.

General Administration

  • Provide information regarding rental management program;
  • Receive tenant complaints, confirm information and agreements through correspondence, referring to appropriate individual for follow-up action;
  • Aid Property Manager with tenant files, rosters and rent rolls;
  • Take incoming calls for maintenance requests;
  • Prepare reports re applicants and residents as requested;
  • Keep Property Manager apprised of all tenant issues.

SUPERVISORY

Reports to: Property Manager

Supervises: no other staff

Education & Experience

Associate degree with two or more years’ experience with property management.

Good communication and problem-solving skills. Detail oriented and organized. Strong communication skills. Able to work both independently as well as within a team while able to perform in a busy, changing, multi-tasking work environment. Must pass a criminal background check.

Intermediate proficiency in Windows-based MS Word and MS Excel.

Personal qualities of integrity, credibility, and a commitment to the INHS mission to revitalize neighborhoods and to assist low- to moderate-income people in obtaining quality housing on a long-term basis.

Preferred: Experience in affordable housing software such as Yardi or Boston Post.

Travel

Travel around the service area, including out-of-county, will occur routinely. A valid driver’s license and access to transportation is required.

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